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Compliance
Case Studies

Highlighting the value delivered through our compliance engagements with real-world challenges, practical solutions, and measurable outcomes across healthcare, enterprise, and regulated industries.

Healthcare
Incident Response
Policy Development
M365 Hardening
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Engagement Summary
0

Case studies documented

100%

Successful remediation rate

0

Recurring incidents post-engagement

Apr 2026

Prepared by Our Compliance Team

01

Internet Access Policy — Healthcare Post-Attack Recovery

02

Incident Response & M365 Tenant Security Overhaul

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case studies

Real Engagements.
Real Outcomes.

Each engagement below represents a real-world compliance challenge CrossRealms resolved — from post-attack recovery to full security overhauls.

01Case Study 01

Internet Access Policy Development for Post-Attack Recovery

A healthcare organization emerging from a cyberattack had no defined internet access policy in place — leaving their environment structurally vulnerable before they even came back online.

Healthcare — Acute Care
Policy Development & Security Design
Active

The Challenge

  • Client experienced a disruptive cyberattack and was in active recovery, preparing to restore internet access
  • No internet access policy existed prior to the attack — zero framework for securely reintroducing connectivity
  • Environment included a complex mix of servers, user endpoints, and IoT medical devices — each with different access requirements and risk levels
  • Without a structured policy, coming back online meant inheriting the same vulnerabilities that enabled the attack

The Solution

  • Our team was engaged to build a comprehensive internet access policy covering the entire environment — from policy architecture to device-level enforcement.
  • Designed a structured internet access policy framework tailored to the client's environment and risk profile
  • Defined tiered access rules for servers, user endpoints, and IoT medical devices based on operational need and threat exposure
  • Implemented category-based web filtering configured to user roles and device types
  • Documented the policy as a living framework with clear procedures for ongoing governance and future updates

The Impact

  • Structured and secure reintroduction of internet access post-attack — environment came back online in a stronger state than before
  • A formal internet access policy now exists where there was none, significantly reducing future exposure
  • Granular access control across all device types including servers, endpoints, and IoT medical devices
  • Category-based filtering tailored to user roles, improving both security posture and operational efficiency
  • Repeatable, updatable framework that evolves as the client's environment grows
Key Takeaway

This engagement demonstrates the value of building security policies proactively rather than reactively. By helping the client establish a structured internet access policy during their recovery, we ensured they came back online in a more secure state than they were before the attack.

02Case Study 02

Incident Response and Tenant Security Overhaul

A client under active cyberattack had a Microsoft 365 tenant federated through GoDaddy and all organizational data stored under a single user's OneDrive — creating compounding risk at every level.

Microsoft 365
Incident Response & Security Hardening
Completed

The Challenge

  • Client was suffering an active cyberattack while simultaneously operating with multiple critical structural security gaps
  • Microsoft 365 tenant was federated through GoDaddy — severely limiting the client's administrative control over their own environment
  • All organizational data was stored under a single user's OneDrive, creating extreme risk for data loss, unauthorized access, and business continuity failure
  • No endpoint protection or advanced email security in place, leaving the environment blind to threat activity

The Solution

Phase 1 — Incident Response
  • Threat Containment & Remediation — Identified the attack vector, contained the threat, and cleared the environment of any malicious presence
Phase 2 — Security Overhaul
  • Tenant Defederation — Migrated away from GoDaddy federation to give the client full, independent administrative control over M365
  • Data Restructuring — Implemented proper data governance to eliminate the single-user OneDrive risk
  • Endpoint Protection — Deployed XDR across all endpoints for real-time threat detection and automated response
  • Email Protection — Upgraded M365 licensing to include advanced inbound and outbound email threat coverage
  • Tenant Hardening — Full configuration review and best-practice hardening across identity, access, and security settings

The Impact

  • Active cyberattack successfully contained and fully remediated
  • Full administrative control restored to the client — no longer dependent on a third-party provider
  • Organizational data properly secured and governed — no longer at risk under a single user account
  • Comprehensive endpoint and email protection now in place via XDR and upgraded M365 licensing
  • Microsoft 365 tenant reviewed and hardened to industry best practices across all security dimensions
  • Client now has full visibility, detection, and response capability for future threats
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Key Takeaway

This engagement demonstrates the value of building security policies proactively rather than reactively. By helping the client establish a structured internet access policy during their recovery, we ensured they came back online in a more secure state than they were before the attack.

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